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SPRING SALE - UPTO 50% OFF + FREE SHIPPING
Yes - we ship worldwide. We offer customers free USA and International Shipping with tracking. There is NO shipping cost & NO sales tax. Hurray!
Standard Shipping Times
USA and Canada: 8 - 20 business days
Oceania: 8 - 20 business days
Europe: 8 - 20 business days
Latin America: 9 - 26 business days
Other countries: 11 - 30 business days
Please allow extra time for your orders to be processed and shipped during peak season and holidays.
NOTE: Due to Covid-19, processing times at customs and shipping carrier & postal delays has resulted into longer shipping times.
Orders take 3-5 business days to process after placing the order before shipping out. We do not ship out on weekends.
Please note: Due to a high volume of orders, shipping and order processing will take approximately 10-15 days longer than usual. For any questions or concerns please contact our excellent customer service team at support@trenzjar.com. Thank you for understanding.
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, don't worry. Contact us and we'll fix it!
If you need more detailed information, please send us an email at support@trenzjar.com and we'll help you out!
In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!
It is the responsibility of the buyer to make sure correct shipping address is entered. We do our best to speed up processing and shipping time, so there is usually a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided a wrong shipping address.
We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this, please feel free to contact our customer support team.
